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Privacy Policy

PRIVACY POLICY


Type of Website: Ecommerce
Effective Date: January 1, 2025

This Privacy Policy applies to www.maisoncanterbury.com (the “Site”), which is owned and operated by Maison on Maling.
Contact Information:

flowers@maisoncanterbury.com
(03) 9836 5111
127 Maling Road, Canterbury VIC 3126

1. Purpose

This Privacy Policy is designed to inform you about:

The personal data we collect

How we use your data

Who has access to your data

Your rights regarding your data

This Privacy Policy should be read in conjunction with our website's Terms and Conditions.

2. Consent
By using our Site, you agree to the following:

The terms outlined in this Privacy Policy

The collection, use, and storage of your data as described herein

3. Personal Data We Collect
We only collect personal information necessary to fulfil the purposes outlined in this Privacy Policy. No additional data will be collected without your prior notification or consent.

Data Collected Voluntarily:
We may collect the following information when you interact with certain features on the Site:

First and last name

Email address

Phone number

Physical address

Payment information

Auto-fill data

Method of Collection:

When creating an account or making a purchase

4. How We Use Personal Data
Personal data collected on our Site may be used for the following purposes:

To facilitate and personalize your shopping experience

To pre-fill forms and improve convenience

To process orders and provide customer support

We will not use your data for purposes beyond those specified here without your consent.

5. Who We Share Data With
Internal Access:
Your data may be shared with our employees, but only when access is necessary to carry out the purposes described above.

External Disclosures:
We do not sell or trade your personal data. However, data may be disclosed in the following circumstances:

As required by law

During legal proceedings

To protect our legal rights

If the company is sold, merged, or restructured

Note: Our Privacy Policy does not cover external websites linked through our Site. Please review the privacy policies of any third-party sites you visit.

6. Data Retention
We retain personal data only as long as necessary to fulfill the purpose for which it was collected.

If your data is retained beyond this period, you will be notified.

7. How We Protect Your Data
We take data protection seriously and implement the following measures:

Confidentiality agreements for all staff

Restricted access to backend systems

Routine monitoring of our website's security

Please be aware that while we strive to protect your data, no method of transmission over the internet is completely secure. We cannot guarantee absolute security, but we do take all reasonable precautions.

8. Children
We do not knowingly collect personal information from individuals under the age of 16. If we become aware that we have collected data from a minor without proper consent, we will delete it promptly. Parents or guardians may contact us if they believe we have unintentionally collected data from their child.

9. Your Rights
You have the right to:

Access the personal data we hold about you

Request corrections or deletions

Understand how your data is used and shared

To exercise your rights, please contact our Privacy Officer at:
flowers@maisoncanterbury.com
(03) 9836 5111

10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect legal requirements or changes in our practices. The effective date at the top of this page will always reflect the latest version. Users are encouraged to review this policy periodically. If major changes occur, we may notify you by email.

Want to get in touch?

Please contact us anytime from Monday to Friday

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